Why We’re Different
Our Clients Come First
At Westgate, our clients are at the heart of everything we do. From the Services we offer to the Tools that we deliver, we understand that the needs of our clients come first when managing the IT Infrastructure and Support.
With our Customer Service first approach, we build close relationships with our clients to ensure that their IT Infrastructure is propelling them towards their business goals, maximising profit and giving them room for growth.
With a qualified and dedicated team in place, we can provide an unrivalled level of service to your Business that allows you to strategise and grow your Organisation.
Let’s get together, meet the team and see it there’s a fit and build a relationship.
Operations vs Business Support
The one size fits all Managed Service Provider (MSP) Solution has many advantages for Small Businesses but may not fit quite as comfortably for larger Organisations or those with complex IT needs. It can be especially challenging for companies that are highly compliant and process driven which forces a lot of Organisations to maintain the status quo and continue experiencing common IT challenges they face.
At Westgate, we understand that this is not always the case. We have a fully qualified and driven Operations Team and Business Support Team in place to the needs of your Organisation and work with you to excel your Infrastructure.
Experienced Industry Providers
As a well-established and growing Managed Services Provider, we work with everyone from Small Up and Coming Businesses to Enterprise Customers and Government Agencies.
With over 25 years experience in the Industry, our team establish and plan to ensure that not only we are providing a value-added service but also meeting your specific needs, both now and moving forward as you develop and grow.
Trained and Qualified
With Technology always progressing, we understand how important it is to stay up to date with the current advances within the Industry, including new Tools, Software and Hardware, and Systems.
As well as being technically invested, we have to ensure our Teams are also fully trained and qualified to best support a diverse range of clients. Taking part in regular Training Courses allows our staff to consistently deliver an exceptional standard of service to our internal and external customers and improves internal communications and working relationships between colleagues.
When working with us, we consider the on-boarding process a Stabilisation Project, installing our Tools on all supported Devices & remediate any issues found and ensuring that Security & Backups are in place.
We get your System to a standard we are happy to support without firefighting, before handing over to the Support Team, building your strategy now by creating a tailored 5 Year Plan.