Rich - Service Desk

Dedicated and Managed IT Support

At Westgate, you will have access to a team of dedicated and experienced IT support engineers who can manage and maintain your systems, offer advice concerning new infrastructure and help you to grow your operations.

We build close relationships with our clients, ensuring their IT infrastructure is propelling them towards their business goals, maximizing profits and giving them room for growth.

Through carefully planned expansion we have offices in and around key areas of the South West including BathBristol, Cardiff & Exeter, giving you fast on-site support when you need it.

 

 

Full IT Support

Either remotely or on-site, our team of engineers can fix any IT support problems to keep business running as usual.

Daily System Checks

Your systems are checked each and every morning, generating you a detailed report which is sent to you daily via email.

Monitoring & Alerting

We monitor everything inside your network 24/7, allowing us to proactively support your systems at all times.

System Stabilisation

For free, we analyse, assess and monitor your existing IT infrastructure to give us insight your current set-up.

Account Management

Work with a dedicated account manager who will support you daily and build a long-term relationship with your business.

Future Planning

We create personalised roadmaps for your business and make recommendations based on your IT requirements.

Additional Services

Access to our support services 7 days per week and an engineer resource on-site or remotely to assist with any projects.

David IT

What is unique about Westgate IT?

Control Costs

Keep costs manageable with a fixed fee for IT support. There are no additional costs for site visits when fixing a problem that requires us to get an engineer out to you

Qualified and Compliant

Instant access to a large team of professional trained and certified engineers. We’re also compliant, operating to ISO 27001, 9001 and 20000 standards

Working together

We can also support your existing in-house IT department, in the event of holiday, sickness or a disaster, we’re always available to complement your IT team.

Get in touch

If your IT department isn’t putting you first, request a call from one of our team. 

There is no obligation, just a chat about your current situation and how we can help.