Managed IT Support
Dedicated and Managed IT Support
At Westgate, you will have access to a team of dedicated and experienced IT support engineers who can manage and maintain your systems, offer advice concerning new infrastructure and help you to grow your operations.
We build close relationships with our clients, ensuring their IT infrastructure is propelling them towards their business goals, maximizing profits and giving them room for growth.
Full IT Support
Either remotely or on-site, our team of engineers can fix any IT support problems to keep business running as usual.
Daily System Checks
Your systems are checked each and every morning, generating you a detailed report which is sent to you daily via email.
Monitoring & Alerting
We monitor everything inside your network 24/7, allowing us to proactively support your systems at all times.
For free, we analyse, assess and monitor your existing IT infrastructure to give us insight your current set-up.
Work with a dedicated account manager who will support you daily and build a long-term relationship with your business.
We create personalised roadmaps for your business and make recommendations based on your IT requirements.
Access to our support services 7 days per week and an engineer resource on-site or remotely to assist with any projects.
What is unique about Westgate IT?
Keep costs manageable with a fixed fee for IT support. There are no additional costs for site visits when fixing a problem that requires us to get an engineer out to you
Qualified and Compliant
Instant access to a large team of professional trained and certified engineers. We’re also compliant, operating to ISO 27001, 9001 and 20000 standards
We can also support your existing in-house IT department, in the event of holiday, sickness or a disaster, we’re always available to complement your IT team.
What our customers say…
Westgate IT have worked with us as we have grown, supporting us every step of the way. They have been there for both the strategic advice and the day to day support. The team have been knowledgeable and effective in maintaining our systems on a day to day basis without any down time – they also have a sense of humour and can put across the technical without making you feel totally inadequate.Nigel Pugh – Education Advocacy
… a reliable IT system is essential for both our administration and research work carried out by our Research Engineers. Westgate IT has been providing complete support for our network since April 2001 and during this period we have formed a strong working relationship. Westgate IT have worked hard to understand the nature of our business and are able to offer pro-active advice as well as regular maintenance to ensure that we have a stable and reliable network.Admin Manager – Leading Tech Research Company
Westgate IT are not just our partner but an extension of our business; they are our IT department and trusted advisors, who work tirelessly, and go above and beyond to meet all of our needs. They are the most effective and cost efficient IT supplier that we have worked with, who understand our needs and work quickly to meet them; we expect a very long term relationship together!Stephen Pickett – Connect Assist