IT Outsourcing Services
An IT Outsourcing Solution with an Inhouse Feel
Most business often face difficulities managing their IT Infrastructure and the management costs involved can take up a lot of budget.
Without a solid infrastructure in place, the workload involved can be overwhelming and difficult to manage.
By outsourcing your IT, you will be able to ensure a robust and scalable IT solution that feels like you have an inhouse team.
Save Time, Money and Resources by Outsourcing
We understand that reducing IT costs is a key focus for many businesses that we work with. By outsourcing your IT, your business can reduce its current IT spend and ensure budgets are halved.
The IT Infrastructure within a business is a full-time position and is often managed by team members juggling other roles. By allowing us to manage this process, this frees up more time for other tasks.
With over 50 qualified Engineers here at Westgate, we can assign the right team member to you and your business, helping to build a relationship and grow together as a united front.
How Can We Help?
By providing our outsourcing service to you, we are able to support up to 1000 users and fully manage your IT infrastructure. By using our award winning Service Desk and monitoring tools, our Engineers can support your end users whilst ensuring the overall plan is maintained to meet your objectives and end goals.
The professional services that we provide aim to deliver an experience that is focused, driven and smooth, implementing the necessary tools to assist the process. With a qualified team of dedicated Account Managers and Cyber Security Specialists, our outsourcing solution has been created to make the most out of your business.
Professional Services to Outsource your IT
- 1Award Winning Service Desk
- 2Security Measures
Our award winning Service Desk is a web based, ITIL-ready help desk software designed specifically for managing the services we provide.
This all-in-one ITSM solution delivers comprehensive help desk, service desk, account management, asset management, remote controls and advanced reporting in a multi-tenant architecture with robust data segregation.
It empowers our team to offer services and support to our clients with centralised controls.
Unfortunately, cyber security isn’t as simple as ticking a few boxes; it requires continuous research, resources, and testing through a range of processes and techniques.
At Westgate, we have developed a Managed Security Service, Cyber Essentials Compliance, to package this all together.
Run by our dedicated and qualified Security Team, Cyber Essentials Compliance provides clients with a pro-active edge to the ever-changing security landscape and keeps them better protected online from common cyber-attacks.
At Westgate, you will have access to a team who can manage and maintain your systems, offer advice concerning new infrastructure and help you to grow your operations.
From daily system checks to system stabilisation, we assess your business from a strategic point of view and start working on a plan for future. We do a deep dive into your system, we listen to you and understand your business allowing us to provide the key components of a fully structured and support IT infrastructure.
To understand the goals you want to achieve within your business, our team will work with you to produce a detailed roadmap that shows how these goals can be met.
No matter the scale of the projects involved, we can alter the level of consultancy necessary to ensure the needs of your business. We work with everyone from small up and coming businesses to enterprise customers and government agencies, supporting you each step of the way.
We are responsive, accountable, and knowledgeable about the IT and security landscape in the South West. We build close relationships with our clients, ensuring their IT infrastructure is propelling them towards business goals, maximising profits, and future-proofed for growth.
What our clients say
Great support would fully recommend. Really friendly and informative, not just fix the problem, but explain in plain English what they are doing which is great.
Andy MooreRPS, Bristol
Through the company I work for, I’ve had the benefit of Westgate’s support for some time now and have been very happy with the service. Knowledgeable, helpful staff who are usually able to resolve any IT issues very quickly.
Paul UptonARAG, Bristol
Henry has been helping me with a project that’s taking quite some time to complete but we are getting there, nothing seems to be too much trouble which is really good customer service. Have used Westgate for probably 20 years now which must say something.
Chris JenkinsBWS Standfast, Bristol
Great service and a lovely, friendly company. Quick to respond and very knowledgeable, proactive team.
Terri Hayes-PughCotswold Homes Ltd, Bristol
Get in Touch
Speak with one of our Support Team and submit your enquiry via the form below.